Sensi Lite Smart Thermostat, Data Privacy, Programmable, Wi-Fi, Easy DIY, Works With Alexa, Energy Star Certified, ST25, Most Systems C-Wire Not Required, Except On Heat/Cool Only and Heat Pump System

Easy to install, easy to use. Phone compatible.
I bought my Sensi SMART Thermostat on Amazon and it’s the best purchase I’ve ever made. It was very easy to install, and I’m not good with stuff like that. It’s color coded. It connects to your phone easily. And once on your phone you can program and set your thermostat from your phone from anywhere. It was a blessing. It also keeps the temperature way better than the bad thermostat that was in the house the contractor had in my house that they built. A 10 out of 10. Well worth the money. Thank you Sensi !!! Buy with confidence.

Poor connectivity
I have a home that was built in 2006 and I work in a technical field (engineer) so I am familiar with troubleshooting hardware/software problems. Anyway, my problems with this unit started immediately. During installation, one is supposed to note the letter codes that the existing thermostat is connected to so that the new thermostat can be notified (via wifi and on app on your phone) how to program its terminals to match the original thermostat’s functionality. Unfortunately, my existing wire connection was not recognized as being valid by the app (even though my home is relatively new, has a C wire and works properly with the original controller). I didn’t let the this deter to me as I was sure I could fine a setup that would work through a little trial/error and voltage measurement. I was able to program my thermostat the first time without any issues; however, the setup I entered didn’t work (system produced heat when it should have been cold), so I tried to reprogram the thermostat for a 2nd try. When I searched for my wifi network on the app, I was informed that no networks could be found, which was strange since all my other devices (computers, tablets, TVs, etc) had no issues connecting to my wifi. No problem I thought because I was given the option of entering the name of a network manually, which I did. After entering the name I was asked to enter the network’s password twice, which is also strange since double entry is typically required for setting up online accounts, but not for connecting to your own wifi. Anyway, I entered the password twice and things seemed to be okay for a short time, but then the app kept informing me that it was losing its connection to the thermostat. I put the thermostat in “setup” mode by pressing the mode button for 4 seconds, but the thermostat would only stay in setup mode for a few seconds, and whenever it popped out of setup mode, the app would lose its connection again. What was really frustrating is that every time I tried to change the setup, I had to enter the network name and the password twice, which is pretty dumb for a “smart” device! I fought the system for about 2 hours and I was finally able to get another setup programmed, but that one didn’t work either. At this point I decided I was done fighting the thing and I returned it. Again, I’m a competent technical person and my heat pump is relatively new and in good working condition. If I can’t get it working smoothly, I don’t think many others will be able to either. Perhaps I just had a lemon, but my advice is to steer clear of this finicky little monster.

Great thermostat but make sure you have the right hook ups and wiring on your old furnace before removing your old thermostat or you will be in for a headache, basically do your research before tearing things apart and watch plenty of videos. Thermostat works great once it was hooked up and being able to control from your phone is a blessing.

This shouldn’t be sold globally. You can’t use it as a smart device outside Canada and the US.